Refund Policy

Thank you for choosing Phoenix International! We appreciate your recent purchase and want to ensure your satisfaction with our products. If you encounter any issues with your order, please contact us at leo@phxint.xyz within 30 days of your original purchase date, and we will be happy to assist you.

Please note that our policy does not include refunds. However, we are committed to addressing any concerns you may have and will explore alternative solutions, such as exchanges or store credit, to ensure your experience with Phoenix International is positive.

If you receive a damaged or defective item, please reach out to us immediately with photos of the issue, and we will work swiftly to resolve the matter.

We value your business and look forward to serving you again in the future. If you have any questions or need further assistance, feel free to contact us at leo@phxint.xyz. Thank you for being a part of the Phoenix International community!

 

Further Inquiries:

If you have any further questions, please contact our customer services at:

•  Trade name: Phoenix International
•  Email: leo@phxint.xyz
•  Phone: 831-348-8253
• Mailing Address: 140 W Franklin St STE 203, Monterey Ca 93940

Monday-Friday: 8:00am to 6:00pm | Saturday-Sunday: 10:00am to 3:00pm